CRT Digital - Issue sending emails – Incident details

Shared Server 1 experiencing degraded performance

Issue sending emails

Monitoring
Degraded performance
Started about 8 hours ago

Affected

Shared Server 1

Degraded performance from 4:30 AM to 12:00 AM

Updates
  • Monitoring
    Monitoring

    Email queues are currently backlogged and will be cleared within a few hours. Once all backlogged emails have been cleared normal delivery will resume.

  • Investigating
    Investigating

    Our technical teams are investigating an issue with outgoing emails on one of our shared servers.

    We apologise for the inconvenience and are working to resolve the issue as soon as possible.